TERMS AND CONDITIONS
These Terms and Conditions govern your purchase at EVOLTUS. By placing an order, the customer agrees to these terms, which apply to all online purchases made through our store.
1. Purchase and Payment
By placing an order, the customer declares to be at least 18 years old or have permission from an adult. EVOLTUS reserves the right to modify product prices without prior notice. Payment will be charged at the time of purchase.
2. Shipping and Dispatch
Shipping costs are informed before confirming the order. After the purchase is completed, the customer will receive a tracking number. If there are any customs duties or taxes, the customer is responsible for these costs, according to their location.
3. Returns and Cancellations
The customer has the right to return products within 14 days after receiving them, according to our Return and Refund Policy, which is available for consultation on the corresponding page of the website. The return must be made with the product in its original condition, unused, with tags intact. The customer will be responsible for return shipping costs, except for cases specified in our policy.
4. Force Majeure
EVOLTUS will not be liable for failures or delays caused by unforeseen events or circumstances beyond our control, such as natural disasters, government actions, or other events outside our reach.
5. Secure Payment
All payments are processed through secure payment platforms, using SSL encryption to protect customer information. EVOLTUS does not store customer bank details.
6. Fraud
EVOLTUS reserves the right to cancel orders suspected of fraud or harmful activities. Any violation of these Terms and Conditions may result in blocking access to the site and, in severe cases, reporting information to the relevant authorities.
7. Changes to Terms
EVOLTUS reserves the right to modify any of the conditions described herein, including prices, delivery times, and product availability, without prior notice.